Returns & Exchanges
At Modaselle, we want you to be completely satisfied with your purchase. If your fashion selection isn't the perfect fit, you can return eligible items within 14 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your account or visit our returns portal to select the items you wish to return and receive your authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.